The Why Behind the What

The Why Behind the What

TCI: TCI-KJFRRR42

Provider: Justice Clearinghouse

Justice Clearinghouse webinar: The Why Behind the What. Behavior rarely exists in a vacuum. Every angry outburst, withdrawn employee, resistant inmate, or struggling coworker has a story behind it. While we often focus on what people are doing, meaningful conversations begin when we become curious about why they’re doing it. This webinar explores one of the core principles of Words Work: every behavior is an attempt to solve a problem. Participants will learn how shifting from judgment to curiosity creates opportunities for connection, reduces conflict, and uncovers the needs driving