Trust under Pressure: Understanding and Preventing Institutional Betrayal

Trust under Pressure: Understanding and Preventing Institutional Betrayal

TCI: TCI-QJZRMMMD

Provider: Justice Clearinghouse

Justice Clearinghouse webinar: Trust under Pressure: Understanding and Preventing Institutional Betrayal. Trust is essential to healthy, high-functioning organizations, but maintaining it can be hard during times of conflict and upheaval. When people believe that an institution has failed to protect them, treat them fairly, respond appropriately to harm, or tell them the truth, the resulting loss of trust can have consequences that extend far beyond the original incident. Drawing on the research of psychologist Dr. Jennifer Freyd, this session introduces the concept of institutional betrayal