Replay: Crisis Communication Basics: Speaking Up When You Don’t Know What to Say

Replay: Crisis Communication Basics: Speaking Up When You Don’t Know What to Say

When: November 30, 2026

Location: Live online

Host: Justice Clearinghouse

Delivery: online

In a crisis, silence can speak louder than facts. Public safety and justice agencies are often constrained by legal, ethical, and investigative limitations, yet misinformation can spread faster than verified information. When agencies don’t communicate, even for valid reasons, others fill the void, shaping public perception in ways that can damage trust, credibility, and community relationships. This webinar addresses the uncomfortable reality of being expected to speak up when the full story isn’t available, and how to do so responsibly. In this practical session, Kate Kimble shares