You Heard the Words…but Did You Miss the Message? Active Listening for Leaders
When: January 26, 2027
Location: Live online
Host: Justice Clearinghouse
Delivery: online
Most managers do not intend to make employees feel unheard. But in fast-paced, high-stress workplaces, leaders can become so focused on solving problems and managing operations that they stop truly listening to the humans standing in front of them. In this candid and practical discussion, Diana Knapp explores why active listening is harder than most leaders realize, how supervisors unintentionally shut down communication, and what leaders can do to build more trust, connection, and psychological safety with their teams. Drawing from both successes and hard-earned lessons learned throughout

You Heard the Words…but Did You Miss the Message? Active Listening for Leaders
You Heard the Words…but Did You Miss the Message? Active Listening for Leaders — Jan 26, 2027 · Hosted by Justice Clearinghouse. Review schedule, pricing, and registration details on American Police Training.
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